APNEA will process the order as soon as we receive a receipt of your transaction. We will process your purchased items in the shortest time possible. During sale period, processing of orders and customer support may take longer time than normal. We operate Monday to Friday with the exception of public holidays.
ITA: FREE SHIPPING
EUROPE: 20 EUR
UNITED STATES 30 EUR
REST OF THE WORLD: 50 EUR
ITA: 1-2 working days
EUROPE: 2-3 working days
REST OF THE WORLD: 2-3 working days
ADDITIONAL SHIPPING INFO
Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges and cannot tell you what the cost would be, as customs policies and import duties vary from country to country. The customer takes full liability for all postal charges, return shipment costs, customs charges and handling fees, should they refuse to accept a parcel due to import duties or taxes. Please note - we cannot undervalue orders, or mark them as a gift.
If unlikely you are unhappy with your purchase, you have 10 days from the receipt of your order to process a return. Following this we are unable to offer a refund.To be eligible for a return, your item must be unused, in a sellable condition and its original packaging. To complete your return, we require a receipt or proof of purchase. Please email firstname.lastname@example.org prior to returning your goods.
We do not accept returns on earrings due to hygiene reasons, nor do we accept any sale / discounted items, made to order pieces, pre order pieces back.